Help for Loify AI users, customers, and App Review.
If you run into login issues, generation failures, subscription questions, or privacy concerns, contact us here. This page is the official support destination for the Loify AI iOS app.
What to include
To help us resolve issues faster, include your device model, iOS version, the sign-in method you used, screenshots if available, and the approximate time the issue happened.
Typical support topics
- Account access and sign-in issues
- Generation or try-on failures
- Subscription and billing questions
- Data access, deletion, or privacy requests
Email Support
aragakiyui9527@icloud.com
Best for login issues, bug reports, account questions, and App Review follow-up.
Privacy Requests
aragakiyui9527@icloud.com
Use this channel for data access, correction, deletion, or other privacy-related requests.
FAQ
Common questions
I cannot sign in or my account looks different.
Make sure you are using the same sign-in method you used before. Loify AI may support guest mode and signed-in mode. If your history appears missing, contact support and include the email address or sign-in provider you used.
My generation or try-on result did not finish.
Check your network connection and try again. If the issue keeps happening, send us a screenshot, your device model, iOS version, and the approximate time the issue happened so we can investigate.
Does Loify AI require a paid subscription or recharge?
No paid recharge or subscription is required for Loify AI at this time. If you see an unexpected purchase-related issue, contact support and include a screenshot and the Apple ID region involved.
How do I request data deletion or ask a privacy question?
Email us from the address associated with your account and describe your request. We will review account, privacy, and deletion requests in accordance with applicable law.
For users and reviewers
Official support page
This page is intended to remain stable at loify.ai/support.
App
Loify AI
Primary support
aragakiyui9527@icloud.comBusiness hours
Monday to Friday
Response target: within 2 business days
Need another official page for App Store Connect? The dedicated privacy policy is available at loify.ai/intro/PrivacyPolicy.